Mission Statement
Our Mission
- To meet the needs of our clients and customers with communication, care, compassion and a quality of service that exceed expectations.
- To set the standard for top-notch professional property management in the Columbia area.
- First Choice Property Management Group's mission is to become the best property management company in St.Louis, Missouri and its surrounding areas.
We plan on doing this by meeting the needs of our clients and customers with communication, care, compassion and a quality of service that exceeds expectations. We also strive to provide the best service to our clients building on the foundations of hard work, teamwork and dedication.
First Choice Property Management Group is guided by a system of values that requires us to create and perpetuate a business environment that is grounded in honesty, integrity, trustworthiness, fairness and ethical behavior. We intend that any successes we may have in business be a direct result of this system. Furthermore, we commit ourselves to building an organization where mutual respect, collaboration and support among home owners, sub contractors and tenants make up the cornerstone of company innovation and productivity. Our corporate principles stress the value and importance of our people by adhering to the following tenets.
- Teamwork is the only solution.
- We focus on the customer because we are all sales people.
- We deliver what we promise
- We treat people with courtesy and respect
- We treat our suppliers and subcontractors as if they were part of our company.
- We foster an environment that promotes a strong sense of urgency when it comes to customer care and satisfaction.
We foster an open door policy and encourage open communication among all First Choice Property Management Group professionals. First Choice Property Management Group is keenly aware that we are a service business. We seek to maintain the good will of all customers by:
- Setting the highest standards of performance and striving to exceed them.
- Maintaining a strong commitment to safety, quality and dependability.
- Dedicating us to the principle that the success of First Choice Property Management Group and its professionals is a direct result of customer satisfaction.
- Ensuring that First Choice Property Management Group is a good place to work by respecting the dignity of our people, encouraging suggestions and seeking to constantly improve our working environments.
- Making sure our customers' needs drive our whole organization.